Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your information.

When you use our website or request a consultation, we may collect information you provide directly — such as your name, phone number, email address, preferred location, insurance information, and details about your symptoms or health concerns. We may also collect basic technical information automatically, such as your browser type and pages visited.

We use the information you provide to respond to your requests, schedule appointments, coordinate your care, verify insurance, and communicate with you about our services. We do not sell your personal information to third parties.

Any protected health information you share with us is handled in accordance with applicable privacy laws, including HIPAA. Please do not include sensitive medical details in website forms; our team will gather necessary clinical information securely during your intake process.

We may share information with trusted service providers who assist us in operating our website and delivering care, and as required by law. These parties are obligated to keep your information confidential.

Our website may use cookies and similar technologies to improve your browsing experience and understand how the site is used. You can adjust your browser settings to limit or disable cookies.

You may contact us at any time to review, update, or request deletion of the personal information we hold about you, or to opt out of non-essential communications.

Information submitted through the forms on this website is received by Houston Spine & Regenerative Medicine, a separate healthcare entity. Other independently owned healthcare entities may operate at the same treatment locations, and submitting a request to Houston Spine & Regenerative Medicine does not share your information with those entities except as necessary to coordinate care you have requested or as permitted by law.

Houston Spine & Regenerative Medicine maintains a Notice of Privacy Practices describing how protected health information about you may be used and disclosed, and how you can obtain access to that information, as required by HIPAA. A copy is provided at your first visit and is available on request at either treatment location.

To request a copy, call (346) 888-0266 or ask at the front desk. Your rights under the Notice include the right to inspect and copy your records, request amendments, request an accounting of disclosures, request restrictions on certain uses, and file a complaint if you believe your privacy rights have been violated.